Results 1
| 1. The most important consideration for us was: | 2. What was the Initial contact with the company you chose? | 3. Did a representative of your current company visit you to request your business? | 4. Did you use Google to search for an oil/propane supplier and if so did you review Daniels? | If yes – what could we have said that might have persuaded you to select us? |
|---|---|---|---|---|
| Recommendation of friend or neighbor | Mailed information | No | Yes | |
| Reliability | Your company served the previous homeowner | No | No | |
| Reliability | Your company served the previous homeowner | No | No | |
| Price | Your company served the previous homeowner | Yes | No | |
| Price | Mailed information | No | Yes | In person review of home needs |
| Price | Internet search (Google, Bing) | No | No | |
| Price | Recommendation from a friend or neighbor | Yes | No | |
| Price | Recommendation from a friend or neighbor | No | Yes | Reliable, pricing, and local. We love you guys! |
| Price | Your company served the previous homeowner | No | No | |
| Price | Internet search (Google, Bing) | No | Yes | More price competitive. |
| Customer service | Internet search (Google, Bing) | No | No | |
| Price | Internet search (Google, Bing) | No | Yes | Don’t remember I saw and read so many ads. I do remember pricing was a factor. |
| Price | Internet search (Google, Bing) | No | Yes | Don’t remember I saw and read so many ads. I do remember pricing was a factor. |
| Price | Internet search (Google, Bing) | No | No | |
| Price | Internet search (Google, Bing) | No | No | |
| Price | Mailed information | No | Yes | |
| Price | Mailed information | No | No | |
| Price | Recommendation from a friend or neighbor | No | No | |
| Reliability | Internet search (Google, Bing) | Yes | No | |
| Recommendation of friend or neighbor | Mailed information | No | No | |
| Price | Internet search (Google, Bing) | No | Yes | Close by and can rent the tank |
| Price | Recommendation from a friend or neighbor | No | No | |
| Price | Your company served the previous homeowner | Yes | No | |
| Customer service | Mailed information | No | No | |
| 1. The most important consideration for us was: | 2. What was the Initial contact with the company you chose? | 3. Did a representative of your current company visit you to request your business? | 4. Did you use Google to search for an oil/propane supplier and if so did you review Daniels? | If yes – what could we have said that might have persuaded you to select us? |