Full Service Dealers offer a large variety of services that add value, which increases convenience and comfort levels. Some of these services include our in-house Service Department, Price Protection Plans, Fuel additives, Budget Payments, and Twenty-Four hour service.

There are big differences between competing dealers. The variety of services, the level of technical training of staff are some examples. Also, the ownership of a company, whether it is Family owned, a subsidiary of a large corporation, and whether the ownership is local and involved in the community.

Yes, some companies use fuel additives that enhance combustion, reduce tank sediment, absorb moisture, and inhibit corrosion.

Yes, while both pricing methods protect the consumer against rising fuel prices, only a price cap allows the consumer to benefit if prices should fall.

Yes, think of it as an insurance policy for peace of mind. Different Service Plans offer different levels of coverage, and vary widely from company to company.

Yes, we offer our fuel customers 24-hour service. We only offer non-fuel customers service during normal working hours. We also give priority to automatic delivery fuel customers, in scheduling all service activities. Regular fuel customers also receive a reduced rate on service.

We estimate the annual fuel consumption and multiply by a forecasted price per gallon to calculate an estimated annual fuel bill. We can then add in a Service Plan if the customer requests. We then divide this amount by 12 months to get an even monthly payment. At the end of the budget period, the account is reconciled to the actual amount used, and any balance left is due.

No, we can not foresee any amounts for service repairs that are not part of a Service Plan. Therefore, any amount incurred other than Fuel and Service Plan charges are due and payable Net 30 days, or according to other payment terms arranged.

Yes, because we can only control the quality of fuel that we provide. If another supplier provides fuel to a unit that has a Service Plan from our company, that plan immediately becomes void.